Shipping Policy

Last updated: December 25, 2025 Store Name: BidsStep Contact: support@bidsstep.store

1. General Shipping Information

At BidsStep, we are dedicated to delivering your order as quickly and efficiently as possible. We ship to over 200 countries worldwide, with a primary focus on ensuring smooth delivery within the United States. We work with reliable local carriers to ensure your package arrives safely. For orders within the United States, final delivery is usually handled by the Postal Service (USPS), UPS, or FedEx, depending on the shipping method selected and your location.

2. Order Processing Time

All orders are processed within 2 to 5 business days.

• Processing includes order verification, quality control, and packaging.

• Please note that orders are not processed on weekends or national holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your shipping address and order value.

• Standard Shipping: Delivery usually takes 5 to 9 business days after order processing.

• Free Shipping: We are pleased to offer free shipping on all orders over $30.

Note: Delivery delays can occasionally occur due to carrier bottlenecks or customs processing.

4. Shipping Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

• Tracking Updates: Please allow up to 12 business days for tracking information to update in the carrier's system.

• Carriers: For US customers, you can track your package via our website or directly through the carrier's website (e.g., USPS) once the package reaches the destination country.

5. Separate Shipments

To ensure you receive your items as quickly as possible, some items from the same order may be shipped separately. This may occur due to:

• Items stored in different warehouse locations.

• Packaging considerations (weight/size restrictions).

• Stock availability.

If this happens, you will receive separate tracking numbers for each package.

6. Customs, Duties, and Taxes

BidsStep is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer. However, for most standard orders to the USA with a value below the minimum threshold, no additional fees are typically charged.

7. Contact Us

If you have any questions about your order, tracking status, or our shipping process, please do not hesitate to contact our support team.

• Email: support@bidsstep.store

• Website: bidsstep.store

BidsStep reserves the right to update this policy at any time without prior notice.